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Concept demonstration

AI customer support

A website assistant that answers common questions from a business's own information and hands the rest to a person.

Ask us anythingTalk to a personAnswers come from the business's own information

This is a concept, not a client project

This is a studio concept made by 4C Digital to show how we would approach the job. It is not a client project. The content is sample text, and it shows no client results, statistics or testimonials.

The scenario

A small business answers the same questions about hours, services and prices every day, often late at night when nobody is available.

What it shows

  • Answers drawn only from information the business supplies
  • A clear hand-off to a person when the assistant is unsure
  • A review step before the wording goes live
  • No claims beyond what the business has approved

What we would deliver

  • An assistant configured with the business's own information
  • Testing against the business's real customer questions
  • A hand-off route by email or phone
  • A guide to updating the information

How it is built

  • Claude through its API
  • A small website integration
  • The business's own documents as the source of answers

Want something like this?

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Related service: AI & Business Automation, from ca$499+. The price is agreed in writing before any work begins.

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