No products in the cart.
PAYMENT INFORMATION
1. What payment methods does 4CDigital accept?
We accept major credit cards, debit cards, PayPal, and secure online payment options. All transactions are encrypted to keep your information safe.
2. Is it safe to make a payment on your website?
Yes, our website uses advanced SSL encryption and secure payment gateways to ensure complete privacy and protection for every transaction.
3. Can I pay after receiving my order?
No, all orders must be paid in full at checkout before printing begins. This allows us to process and deliver your products quickly.
4. Why was my payment declined?
Payments may fail due to incorrect card information, insufficient funds, or bank restrictions. Please recheck your details or contact your bank for assistance.
5. Do you offer refunds for cancelled orders?
You have a one-hour grace period to cancel for a full refund after uploading the artwork. After that, your order enters our print queue and cannot be refunded once production begins.
SHOPPING INFORMATION
1. Do you ship across Canada?
Yes, we provide fast and reliable shipping to all provinces and territories across Canada, including rural and remote areas.
2. How long does shipping usually take?
Most orders are delivered within 5–7 business days depending on the product type and your location. Custom or large orders may take slightly longer.
3. Can I track my order?
Absolutely. Once your order ships, you will receive a tracking number via email so you can monitor your delivery in real time.
4. Do you offer express or priority shipping?
Yes, express shipping options are available at checkout for customers who need faster delivery.
5. What should I do if my order arrives damaged?
Contact us within 24 hours with photos of the damaged package and product. We will review your case and provide a replacement or refund as applicable.